![]() ![]() This solution might not be for everyone, but it’s worth a shot if you’re having a similar problem. That’s it! You should now be back in business and be able to download and install the updates. Launch any of the Office apps, then click Help > Check for Updates, then click Install. Now enter the following addresses: 8.8.8.8 and 8.8.4.4, then click OK. Next, click the DNS tab and then the Add (+) button at the bottom. Launch System Preferences and go to Network > Advanced. ![]() The not-so-obvious solution I have found for this is to use Google’s public DNS address. Either it’s a compatibility issue with OS XYosemite’s version, or Microsoft is not aware of the problem yet. It turns out the culprit was the DNS server Microsoft uses to connect to the public Internet. I even tried to download the update manually, but Microsoft’s Support page behaved unresponsive, even in alternative web browsers. Unfortunately, checking for Updates from the Help menu was not working. To download the latest updates for Office 2016, I needed to have AutoUpdate version 3.4 installed. While for a deleted Word document on Mac, the easiest way of recovery is using a third-party Mac data recovery software.ĮaseUS Data Recovery Wizard for Mac also recovers Word document that is missing, deleted or lost due to formatting, virus infection and other misoperation, and the best part of using the software to recover Word is being able to preview the file entirety.Resolve Office AutoUpdate for Mac, not Working Click the down arrow on the Open button, click "Open" > "Repair".ĭo not worry if the "Word not opening" issue causes data loss disaster, you can recover unsaved Word document on Mac from its Temporary folder and AutoRecovery save. Step 2: In the Open dialog box, select the file that you want to open. If the problem seems to be resolved, you can move the "Normal" file to the trash. Start Word, and check whether the problem still occurs. ![]() You can also find the file named as Normal through this way: "Library" > "Application Support" > "Microsoft" > "Office" > 'User Templates" > "Normal" Step 7: Locate the file that is named Normal, and move the file to the desktop. Step 4: Exit all Microsoft Office for Mac programs. Note: If you do not locate the file, the program is using the default preferences. If the problem seems to be resolved, you can move the file to the trash. If the problem still occurs, exit Microsoft Word, and then restore the ".plist" file to its original location. Step 2: Locate a file named as "Preferences". Usually, click "GO" > "Go to the folder", then type ~/Library Step 3: Click "Run" to repair the disk volume errors and permissions. Step 2: Choose the primary hard disk drive for your computer. Step 1: On the "Go" menu, click "Utilities". The given workarounds are applicable to all Word editions such as 2003, 2007, 2010, 2013 2016. Today you're going to learn three tricks in solving Word not opening on Mac. Check with the developer to make sure Microsoft Word works with this version of Mac OS XĪs Microsoft Word is widely used among people, owning some basic Word troubleshooting is recognized as an essential skill. Microsoft Word cannot be opened because of a problem.Microsoft Word has encountered a problem and needs to close.The application Microsoft Word quit unexpectedly.In addition to this situation, most users are also faced with these errors: How to fix it if Microsoft Word won't open at all?" It flashes immediately by double-clicking and then closes unexpectedly. Run EaseUS Mac file recovery software > Scan mac drive > Restore lost Mac word file. Start Word > Click "Open" on the File menu > Click "Repair" on the Open button. Open "Library" > Open "Preferences" > Copy file to desktop. Open Disk Utility > Select the primary hard disk on Mac and select "First Aid" > Click "Run". ![]()
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